Policy

A few things worth knowing before your appointment.

Booking & deposits
A 50% deposit is required to confirm your booking. This deposit is non-refundable, but it comes straight off the cost of your service on the day.
Cancellations
Plans change, and that's okay. Just please give at least 72 hours' notice if you need to cancel or reschedule, so the slot can be offered to someone else. Cancellations within 72 hours will lose their deposit, but I'll always do my best to find a new time that works for you.
Patch tests
If you're new to colour with me, I'll do a patch test at a consultation appointment. Just make sure this happens at least 48 hours before your colour appointment, so I have time to check everything's all clear.
Late arrivals
Life happens, and if you're running a little late that's completely understandable. Just a quick message to let me know is always appreciated. As it's a private home salon with one client at a time, do just bear in mind that a later start may mean a shorter appointment, so we can still finish on time for whoever's after you.